Kristel is an accomplished operations professional with a strong background in logistics coordination, operational oversight, and team leadership. As the Manager of the Global Operations Centre (GOC) at ETS Risk Management, she plays a central role in ensuring the seamless execution of global security and travel operations.
Kristel began her career as a Virtual Assistant, where she developed a solid foundation in administrative processes, time management, and systems optimization. Her strong work ethic and attention to detail led her into dispatch and coordination roles, where she gained practical, high-pressure experience managing teams, schedules, and mission-critical timelines.
Her ability to thrive in dynamic environments, combined with her leadership acumen, made her a natural fit for ETS Risk Management. Now leading the GOC, Kristel oversees key operational workflows, supports the coordination of secure travel and logistics, and ensures the smooth functioning of 24/7 global support operations.
With a clear focus on efficiency, reliability, and client safety, Kristel brings strategic oversight and operational excellence to the heart of ETS’s global mission.